SOCIO-ECONOMIC AND TECHNOLOGICAL SYSTEM OF MODERN BUSINESS AND THEIR EFFECTS ON THE JOB OF THE SECRETARY
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Abstract
This study examined the socio – economic and technological system of modern business and how they affect the job of the modern days secretaries in selected business organization using Nigerian Telecommunication, Enugu (NITEL) as a case study.
The population of study consisted of 26 secretaries who made up the sample. Questionnaire was the main instrument used. Simple percentage was used for the data analysis. The findings revealed that: secretaries in modern business organization are affected positively and negatively by the new socio-economic and technological system. The functions of the secretaries are both secretarial and administrative functions more challenging than the traditional roles previously performed. The findings further revealed that most secretaries found at difficult to adopt to the new system. The findings, it was recommended that all these could be remedied if adequate training and motivation should be given to secretaries. Also, students should be exposed to the use of modern office equipment and that a national body should be established to register and regulate the practice of secretaryship in the country.
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